Post Moogue / 3DprintTelefoonhoesje Trasmolenlaan 5 3447 GZ Woerden Netherlands
Chamber of commerce 59415304
Vat number NL8534.70.789.B01
Do you have a question?
Areyou satisfied with yourpurchase?Tell it to others andto us!If you're notsatisfied, alsotell us!
We would like to bringusable products,with uniquedesignsto everyone.
If you have questionsabout this,or good ideas?Pleasecontact us.
Check to be sure also the frequently asked questions below.
Frequent asked questions
» What is the delivery time of my phone case?
The estimateddelivery time isdepending onthe crowds,7-10 working days in the Netherlands (Excludingweekendsand holidays)after receivingpayment. The shipping time is additional.
» How can I pay?
Youcan pay atwww.3Dphonecase.comin the following ways: - iDeal - Bank transfer - PayPal* - Creditcard*
* By PayPal andCredit Cardtransaction there are extra coststhatwehaveimposedonthem.Weearnnothing.
» Ik wil graag mijn (bedrijfs) logo op mijn hoesje
» Is my phone case shockproof?
Yes, thereuse is made ofahardandflexibleplastic material whichhas the property thatit is very firm.This makesyourphoneprotected. Thecoversare designed so thatwhen the phonefalls,thecasealwaysabsorbs theblow.It is not possiblethatthe phone firsttouches the ground.(On aflat surface)
» What kind of 3D printer the phone cases are made with?
We useprofessional 3Dprinters.This professionalprinters printin very good qualityhard andflexibleplastic material whichhas the propertythatit is very firm. Our printersare not comparablewithso-called 'home/hobbyprinters'whose qualityis muchless well.
» How will my case packaged and shipped?
Yourcasewill be carefully packedin a sturdy 'mailbox-box'. The advantage isthat the regularmailmancaseyoucandothrough the letterbox. You donotstay at homeforyourcase orpick it up atthe neighbors.
» I can't see my case (anymore) in the design module
General: *Zoom/ Scrollyour mouse, sometimesyou standtoo faroutso that thecaseis no longer visible *Some olderPCssometimeshave difficultyloading the3D image,thereremainsnothing butto wait(you seearound a star)
Imac / MacBook / Apple pc: * Use abrowser other thanSafari, for examplefirefoxorchrome!
WouldyouuseSafarion MacBookthenmust be enabledWebGL.This goes throughthe following steps: 1. Go in the menu to Preferences 2. Flag: Show develop menu in menu bar 3. Go in the menu to: Develop 4. Activate: Enable WebGL
» I see a white square instead of the case
There will be awhite square (withtext) instead ofthe 3D imageasyour browser does not3D image/WebGLsupport. This happensmainlywhen you visitthesitewith an iPador iPhone andiPad or iPhonedoes not haveiOS 8. First checkyouriOS 8can install onyourdevice!
By clicking onthe white squareyou can downloadan app thatallows youto seethe 3D image. The3D imageis then openedin the app.The pouch canadjuston the website itself.
The appback to the websiteworks as follows: *Apple;2xpressingthe 'home'button and thenselect thewebsite *Android;onthe 'back'(arrow)button
» Does it cost to download the app?
No, it is a free download.
» Why is my phone not listed?
We are constantly working to add phones to our range. Is your phone is not listed, please email us and with enough requests, we will also add your phone.